What is a cookie?
Cookies are small text and figure files that we save in your browser or on the hard drive of your computer. That way we can remember your preferences when using our Website.
To this end, use is made of so-called functional cookies, which improves the use of the website for you as a visitor. And non-functional cookies are used to collect statistics of our visitors, in order to improve our Website in the future.
However, cookies and similar technologies do not allow for systematic data collection by means of which the users of our Website could be identified. They only help us to improve the operation of our Website, to understand the interests of our users, and to measure the effectiveness of the content of our Website.
As a result of recent legislative changes all websites aimed at certain parts of the European Union are required to seek your consent for the use or storage of cookies and similar technologies on your computers or mobile devices.
The provision of personal data is not mandatory
You are not obliged to disclose your personal data when you wish to purchase a product from us. You always have the choice whether you want to enter your personal data or not. To be able to use the webshop (placing an order), entering personal data is necessary.
Opposition, access, modification and deletion of personal data
If you want to know which personal data we have recorded for you, do you want to change (or have had) changed data in accordance with the applicable regulations, you can send an e-mail to firstname.lastname@example.org or you can login and make changes yourself to your personal details. (Name, address, telephone nr. email etc...)
Types of data
When offering products for sale on our webshops, we can process (personal) data of customers and of visitors / users of our webshops. Ways on which we (may) collect (personal) data:
Delivery of products: the personal data that you have provided to us is processed; such as name, address, place of residence, email address (for the purpose of delivery), financial details such as your bank account number (for payment purposes).
Creating an account on our webshop: this process processes the personal data you provide to us when you create the account / where you have given us access to it.
Sharing your personal data with third parties
Your data is only used for the processing of your orders, payment, delivery of goods and information about products / promotions. We only share information to process your order. (Shipping company /payment platform)
We do not sell or rent our client database to third parties.
Purposes of processing your data
We collect and process personal data for the following purposes:
For the execution of an agreement concluded with you. (your order or information request)
To provide you with the agreed products and / or information.
To give you the opportunity to post and exchange information on one of our websites or, if the website offers the possibility to contact other users.
When it comes to a paid product, to invoice. We never publish financial information on a website, nor are we made available to third parties for purposes other than the execution of the agreement.
To make targeted offers, eg via e-mail or scocial media.
To send you a newsletter, offer, user information, service message or other electronic message.
To analyze, maintain, optimize and secure our websites and associated technologies and to prevent fraud. To comply with the laws and regulations that apply to us and to handle disputes and have auditors (audit) carried out.
To conduct market research and compile information for the purpose of product and for determining our (general) strategy.
Here, not all data is always processed for the same purposes. Some data are only stored for the purposes of invoicing or for the provision of the requested service, while other data can be used for analyzing and improving the use of our stores and for making a specific offer.
In principle, we keep your personal data for as long as necessary for the aforementioned purposes, or to comply with statutory (storage) obligations.